Privacy Policy

Effective Date: 15 Jan 2025

All defined terms used below shall have the meanings set forth in Our Terms and Conditions.

This Privacy Policy ("Policy") explains how information about you is collected, used, and disclosed by your access or use of this Site or as a result of your interactions with us. By visiting this Site directly or through another site, you accept the terms and conditions of this Policy. This Policy applies to this Site. We are not responsible for the content or privacy practices on any website not operated by us, including those linked to or from our Site.

Children’s Privacy

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information to us and rely on a parent or guardian to assist you.

Information Collection

1. Information You Provide

When you use certain parts of this Site, such as during registration or ordering, we may collect personal information, including but not limited to:

• Name
• Shipping and billing address(es)
• Email address
• Phone number
• Payment information (e.g., credit card details)
• Other details necessary for processing your order or complying with applicable laws

2. Information We Collect Automatically

We may collect certain information automatically when you interact with our Site, such as:

• Transaction Information: Details about your purchases or returns, including product details, purchase price, and transaction dates.
• Log Information: Your browser type, access times, pages viewed, IP address, and the page visited before navigating to our Site.
• Device Information: Information about your device, including hardware model, operating system, and unique device identifiers.
• Location Information: Approximate or precise location data, based on your device settings and permissions.
• Cookies and Tracking Technologies: Data about your interactions with the Site, such as browsing behavior and preferences. You can control cookies through your browser settings.

3. Information From Other Sources

We may also collect information about you from third-party sources, such as social media platforms, demographic data providers, or other publicly available information.

How We Use Your Information

1. Internal Use

We use your personal information to:

• Process orders and provide customer service
• Improve the content and functionality of our Site
• Market our products and services to you
• Analyze and enhance user experience

2. Communications

We may use your email address to:

• Send order confirmations and updates
• Notify you about promotions, newsletters, or service-related announcements
• Provide responses to your inquiries

You can opt out of promotional emails at any time by following the unsubscribe link. However, you cannot opt out of transactional emails related to your orders.

3. External Use

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service providers (e.g., payment processors, shipping companies) to fulfill your orders
• Legal authorities, when required by law or to protect our rights
• Advertising partners for non-personally identifiable information (e.g., general analytics)

Data Security

We implement industry-standard measures, including encryption and secure storage, to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

1. Updating Information

You can request to:

• Update or correct your personal information
• Stop receiving marketing communications
• Deactivate your account

2. Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may impact your experience on our Site.

Offline Data Collection

We may also collect personal information offline, such as when you place an order via phone or attend an event. Offline data will be handled in accordance with this Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Policy regularly to stay informed about how we protect your information.